YOUR PRIVACY
We would like to inform all our visitors that gemstonemart.com is
a division of Aurum Australia Pty. Ltd. where all relevant information and
references shall apply to the whole entity without prejudice.
Aurum Australia are committed to providing superior customer service therefore
value your right to privacy. We would like to reassure all our visitors that
any personal information collected remains confidential and secure. Aurum
Australia Pty. Ltd are bound by the Commonwealth Privacy Act (Australia)
that require strict principles on the protection and disclosure of personal
information.
How is information collected- Information
is collected directly from you when submitting online forms or making online
purchases. This information is essential in order for us to respond to your
requests.
What information is collected- Information
collected include, but is not limited to, name, company name, company address,
postal address, phone number, fax number, email address, ABN, questions answered
on surveys, and credit card details when making online purchases.
How we use your personal information- Business
and personal information collected are used solely for the purpose intended
and are not sold, traded or misused. Aurum Australia may disclose your personal
information to other organisations only under the following instances.
- Business and ABN details are verified with the Ministry of Fair Trading
or appropriate government department to ensure that the information supplied
is accurate, the business is currently registered or that the business
is in a related field.
- Credit card-checks and in some cases fraud checking agencies for online
credit card transactions.
- Dept collection agencies.
- Your authorised representative or legal advisor.
- Required to do so when authorised by law.
Email addresses- Aurum Australia occasionally
release newsletters detailing upcoming events and/or specials to businesses
who have requested this service. In all other cases your email address will
only be used for direct correspondence between us and yourselves and will
not be added to a mailing list.
Cookies- Cookies are pieces of information
that are transferred from a website to a users computer in order to provide
personalised service. Cookies are not normally used on our website except
for online purchases where a cookie is used to record the contents of a shopping
basket. The cookie is essential to complete an online purchase but concerned
users may safely delete it after successfully completing a purchase.
Server logging- Our service provider logs
users system status information for statistical and operational purposes.
No attempt is made to identify users or their browsing activities except
in the unlikely event of a legal investigation or court order.
External links- This site contains links
to other sites which users may find of interest and therefore recommend that
visitors refer to the privacy statement of any sites you visit.
Security- Aurum Australia regard the security
of personal information seriously and take all reasonable precautions to
ensure that personal and business details we collect are secure from all
unauthorised access. This information is securely stored and access is restricted
to senior personnel only.
Transborder data flow- For non Australian
businesses all personal information collected is transferred and stored within
Australia. Any data transfer is essential for conducting business transactions,
customer service and record keeping. Australian privacy laws ensure that
the data collected is safe and secure and that it complies consistently and
fully with National Privacy Principles.
Access & correction- You can at any
time access your personal or business details subject to some exclusions
under the law. If you would like to access your information please write
to:
The Manager
Aurum Australia
1/45 Mc Coy Street
Myaree, WA 6154
Aurum Australia take all reasonable precautions to ensure details are complete,
accurate and up-to-date, and will amend any inaccuracies on request.
To contact us-
The Privacy Officer
Aurum Australia Pty. Ltd.
1/45 Mc Coy Street
Myaree, Western Australia 6154
Phone: 08-93174573
Fax: 08-93174574
Aurum Australia are constantly improving and enhancing its services and
may update this privacy policy as required.
Dated 5th March 2004
